Organized by tab for easy access, this hands-on resource tells you exactly what questions to use for every step in the sales process, including * Opening the sale * Qualifying prospects * Probing for needs * Presenting * Handling objections * Closing the sale * Upselling * Referrals * Follow-ups.
1,000 Field-Tested Questions To Increase Your Profits
Includes CD-ROM with Questions You Can Customize
START WITH THE RIGHT QUESTIONS.. .
It's true: failure to uncover your sales prospect's specific needs through effective questioning can kill your closing. "Sales Questions That Close Every Deal" features appropriate, friendly, and penetrating questions drawn from top sales forces, including ATAndT, Blue Cross/Blue Shield, GM, E.F. Hutton, Isuzu, Paine Webber, and many others..
Organized by tab for easy access, this hands-on resource tells you exactly what questions to use for every step in the sales process, including: . .
* Opening the sale * Qualifying
prospects * Probing for needs * Presenting * Handling objections *
Closing the sale * Upselling * Referrals * Follow-ups.
It's
hard to sell to someone if you don't know what they need-which is why
you need to ask the right questions at the right time. This book
assembles more than 1,000 questions for any sales situation in any
industry. The key: They're written to be friendly, appropriate, and
thorough-which makes for more efficient, professional probing.80
percent of all salespeople do not prepare a list of carefully phrased
questions in advance of a sales call; this book provides a quick
reference of proven questions Includes questions for handling openers,
objections, closers, and more Includes a CD-ROM so readers can
customize their own questions
Packing Weight | 0.75 kg |
ISBN | 9780071478650 |
Author | Gerhard Gschwandtner |
Publisher | McGraw-Hill Companies |
Language | English |
Page count | 255 |
Book Format | Book With CD-ROM |